Refund and Cancellation Policy
At Political Engineer, we are committed to providing our customers with high-quality services, IT products, books, eBooks, and other offerings. To ensure clarity and transparency, we have outlined our Refund, Return, and Cancellation Policy as follows. By making a purchase on our website, you agree to the terms of this policy.
Return and Replacement Policy
In the case of physical products, we accept returns only if the item is damaged or defective upon delivery. To request a replacement:
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You must provide proof of damage or defect (clear photographs or videos) within the specified return period, which is 7 days from the date of delivery.
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The item must be returned in its original packaging, including all accessories and documents.
Once we verify the damage or defect, we will arrange for a replacement of the same product. Replacements are subject to product availability.
For digital products, such as eBooks, no returns or replacements are applicable. However, if there are technical issues preventing access, our support team will work with you to resolve the problem promptly.
Refund Policy
We do not offer refunds for any of our products or services under any circumstances. We encourage our customers to thoroughly review the product or service descriptions, features, and terms before making a purchase. Should you have any questions prior to purchasing, our support team is available to assist you.
Cancellation Policy
Cancellations are not permitted once an order has been placed. Customers are encouraged to ensure that their orders are correct before completing the checkout process.
For services and digital products, cancellations are not permitted after the purchase is completed. We recommend reaching out to our team to address any concerns before making the purchase.
We appreciate your understanding and cooperation in adhering to this policy, which allows us to maintain a high standard of service while ensuring fairness to all our customers.
Thank you for using Political Engineer. For any queries, please contact us at support@politicalengineer.com. We look forward to serving you.