Shipping Policy
At Political Engineer, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines our processes, timelines, and commitments to ensure a smooth delivery experience for our customers.
Order Processing
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Orders are processed within 1-2 business days from the time payment is successfully received.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive a confirmation email with your order details and tracking information once your order is processed.
Shipping Timelines
We have categorized shipping timelines based on the location of delivery:
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Tier 1 Locations: Delivery within 1-2 business days after the order is shipped.
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Tier 2 Locations: Delivery within 2-3 business days after the order is shipped.
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Tier 3 Locations: Delivery within 3-5 business days after the order is shipped.
Note: These timelines are estimates and may vary due to factors such as logistics delays, weather conditions, or unforeseen circumstances.
Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout based on the destination and weight of the order.
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Any additional charges (e.g., taxes, duties) will be borne by the customer and will be communicated at the time of checkout.
Delivery Partners
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4.1 We work with reliable logistics partners to ensure timely and secure delivery.
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4.2 Tracking information will be shared via email or SMS, enabling you to monitor the progress of your shipment.
Undelivered or Delayed Shipments
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5.1 In the event of a delay, our team will promptly notify you and work to resolve the issue.
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5.2 If delivery fails due to incorrect address or contact details provided by the customer, additional shipping charges may apply for redelivery.
Damaged or Missing Items
If your order is damaged or any items are missing upon delivery, please notify us within 24 hours of receiving the package.
Clear photos of the damaged product and packaging will be required to process a replacement or resolve the issue.
Thank you for using Political Engineer. For any queries, please contact us at support@politicalengineer.com. We look forward to serving you.